Nick, my service advisor spent time listening to my complaints about another dealership. He quickly diagnosed my vehicle and a wheel bearing was replaced. My check out experience was quick and the manager Jake introduced himself. I appreciate the personal service and I am sure to receive excellent service as a repeat customer. It was nice to receive personal service. I can’t wait to test drive a 2018 Navigator!
Customer for Life!
I'd been searching for a particular vehicle for several months and one happen to show up at Park Cities Ford. I called and was transferred to Alonzo. Alonzo was courteous and knowledgeable about the truck I was calling about. By time I got to the dealership, the truck was pulled up front and ready for me to look at and drive. I wanted to really get a feel for the truck and went for a fairly long test drive which he was more than happy to accommodate. During the drive he was very polite and informative about the vehicle. I can say that this has been one of my most pleasurable experiences while buying a vehicle. Thank you Alonzo and Park Cities Ford! I'm now a Customer for Life!
I have had the best experience with all the times I have been to this Ford Dealership. The most recent was with Jake Enright, he not only helped me retrieve my key that was lost in my center console but made me a loyal customer for my truck there. He was super nice and went above and beyond for me. After getting quite a few vehicles serviced on Lemmon (from foreign dealerships to exotics) the authenticity with how Jake handled things as a service manager set the bar and standard going forward! Thank you again Jake for being my lifeline!!!
Very Attentive Staff!
Very attentive staff... I felt very welcomed when I walked in the door. Chad Lower is amazing! I didn't initially love my experience here but he did everything in his power to change that. I believe he is genuine when he says he cares! He takes pride in being Director of New Vehicle Sales.
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